Once your physical order containing physical items is shipped, you will receive an email notification including a tracking number to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at help AT worderella.com with your name and order number, and I will look into it for you.

For digital items, refer to "Where is my stuff?"